The Prince's Trust Privacy Policy

Who we are

The Prince’s Trust is a registered charity, incorporated by Royal Charter in England. Registered number RC000772. Registered office:

The Prince's Trust
Prince's Trust House
9 Eldon Street
London EC2M 7LS

Registered charity number in England and Wales: 1079675 and Scotland: SC041198. 

The Prince's Trust Trading Limited (a company registered in England No 3161821) is a wholly owned subsidiary and trades on behalf of The Prince's Trust. The term “The Prince's Trust” and “we” within the context of this Privacy Policy means both organisations.

The Policy

Information about how we use your information is set out in this Privacy Policy. The Privacy Policy covers:

  • 1. The information that The Prince’s Trust collects
  • 2. How The Prince’s Trust uses your information
  • 3. With whom your information may be shared
  • 4. How to access, correct or delete your information
  • 5. How The Prince’s Trust uses cookies
  • 6. Changes to the Privacy Policy


1. Information that The Prince’s Trust collects

The Prince’s Trust may obtain personal information from you when, for example, you complete any online forms, register with The Prince’s Trust for a mailing list, apply to become a volunteer or make an enquiry about making a donation. The term “personal information” in this policy refers to any information that enables us to identify you. The types of personal information that The Prince’s Trust collects may include:

  • your title, name and address;
  • your contact details;
  • any information you provide to us so that we can process an application or enquiry;
  • any information you provide to us when you participate in contests or promotional offers.

In some limited circumstances, the personal information that The Prince’s Trust collects may include information that is considered “sensitive data”. This may include personal information regarding racial or ethnic origins, political opinions, religious beliefs, health and also information concerning criminal offences.

By providing us with personal information, you consent to the collection and use of this information in accordance with this privacy policy.

If you are under 14 you should ask permission of a parent or guardian before sending personal or sensitive information to anyone online.

2. How The Prince’s Trust uses your information

If you have applied for one of The Prince’s Trust programmes, The Prince’s Trust will use your information to run, fund, develop and evaluate the Prince’s Trust’s programmes. If you have indicated that you are interested in becoming a volunteer or making a donation, we will use your information to process your volunteer application or donation, respectively.

Occasionally we may ask you if we can add your details to our database so that we can provide you with information about the work of The Prince’s Trust or its partners. We will only contact you with this information if you say that we can do so. If you would prefer not to receive this information you can always contact us as described at the end of this Policy or by following the “unsubscribe” instructions contained in the communications that you receive.

3. With whom The Prince’s Trust may share your information

From time to time we may allow other people and organisations to use information we hold about you to: (a) deliver or offer services to you; (b) if we have been asked to provide information for legal or regulatory purposes; or (c) as part of current or future legal proceedings.

In addition, so that we can process donations and other transactions by Direct Debit or Credit Card you may be directed to the secure website of one of our partner companies, for example World Pay plc.

4. How to access, correct or delete your information

The Data Protection Act 1998 allows you to request a copy of the personal information relating to you which is kept by The Prince’s Trust. A small fee of £10 may be charged when providing you with this information.

If your contact details change, or if you believe that the information that The Prince’s Trust holds about you is out of date or inaccurate, please get in touch with us and provide us with the correct details.

If you do not want to receive any further information about The Prince’s Trust and would like us to remove your name from our mailing list, please contact us to let us know.

Please address all your requests to Legal Adviser ( or write to the Legal Adviser, The Prince's Trust, Prince's Trust House, 9 Eldon Street, London EC2M 7LS. To help us locate any personal information about you (or in case we need to get in touch with you to obtain further information to help us locate your records) please include your full name, address and telephone number with your request.

5. How The Prince’s Trust uses Cookies *UPDATED MAY 2014*

Like many websites, we may collect and record information in order for us to understand more about how our website is used and to provide you with a personalised experience when you visit our website. We use 'cookie technology' to do this. We may use cookies to gather certain information about you, including details of your operating system, browser version, domain name and IP address, and the details of the website you linked from to the website. The Trust uses Google Analytics to record this information and implements Demographics and Interest reporting, which enables us to better understand website usage and improve the experience for our visitors.

Cookies identify your browser, and basic information that you have shared with Google to our servers when you visit our website. They do not identify you as an individual. If you do not want to accept cookies you can easily disable this function by changing the settings on your Internet browser. However, if you block cookies you will not have the opportunity to benefit from all the features on our website. You are able to completely opt out of Google Analytics for Display Advertising and customise Google Display Network adverts through your browser’s Advert Settings.

Changes to this Policy

Any changes to this Policy will be notified by a notice appearing next to the “Privacy Policy” link on our Site at least 30 days before putting such changes into effect.

Contact us

If you have any queries about this Policy or any complaints with regard to the administration of the Policy please contact us by email at: or by sending a letter to the Legal Adviser, The Prince's Trust, Prince's Trust House, 9 Eldon Street, London EC2M 7LS.